Refund policy
CONTACT WITHIN 1-2 DAYS FOR RETURN after 48hours return will not be accepted
Damaged or Defective Items If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at dgoldzstore@gmail.com with:
- Your order number
- A photo of the damaged/defective item
We will review your case and offer a replacement or full refund at our discretion.
Lost Packages If your package is marked as delivered but you haven't received it, please contact us within 7 days and we will investigate with the carrier.
Cancellations Orders can be cancelled within 24 hours of placement. After 24 hours, orders are processed and cannot be cancelled.
Contact Us For any issues, reach us at dgoldzstore@gmail.com. We aim to respond within 1-2 business days.